Talk to a human.
In New Jersey.
We staff customer service from our Parsippany headquarters. Consumer safety is answered 24/7 by a human — never a chatbot. Scroll down for the FAQ or write to us directly below.
The questions we get every week.
From formulation and safety to outdoor use and shelf life — here's what American customers ask most often before buying D-Con®.
Is D-Con® bait safer for homes with kids and pets?
Our current refillable Corner-Fit bait is formulated without neurotoxins or anti-coagulants, and our station design is resistant to tampering by children and dogs. We always recommend placing stations in low-traffic corners and out of reach of pets and kids as a precaution.
Can I use D-Con® stations outdoors?
Yes. D-Con® refillable and disposable Corner-Fit stations are weather-resistant and designed for both indoor and outdoor use — attic, kitchen, pantry, basement, bedroom, bathroom, living room, laundry room, garage and shed.
How long does the bait last?
D-Con® disposable bait stations carry a 365-day shelf life from manufacture. Refillable stations last indefinitely; refill bait blocks should be replaced when visibly consumed or reach the printed expiration.
How does the No View, No Touch covered mouse trap work?
Bait inside the compartment, twist to set the mechanism, and place the covered trap. When it catches, the mouse is concealed 100%. You dispose of the entire sealed trap — no contact, no view, no mess.
Do D-Con® products work on rats as well as mice?
Our current Corner-Fit refillable bait stations, refill packs, and disposable Corner-Fit stations are specifically designed and labeled for house-mouse control. For multi-species or rat-specific infestations, consult the product label or reach our consumer safety line for guidance.
What is the D-Con® money-back guarantee?
Every D-Con® product ships under our "Guaranteed to Kill — or your money back" pledge. If a station or covered trap does not perform, retain proof of purchase and contact our customer service team for a refund.
Where is D-Con® manufactured?
D-Con® is a U.S. brand, headquartered in Parsippany, New Jersey. Products are formulated and packaged in the United States.
How fast do mice react to D-Con® bait?
In typical home conditions, mice begin consuming D-Con® refillable bait within the first few days of placement. Population effects compound over subsequent days as the rodents repeat-feed. For best results, maintain continuous bait availability for at least two weeks.